Am I eligible for a refund?

• 1. If you booked with Etihad Airways using a credit card, enter your booking reference below to check whether you’re eligible for a refund. Otherwise, call us or your travel agent for more information.
• 2. Your refund amount depends on your fare type and whether you’ve flown any part of your journey. Fees and charges may apply.
• 3. A 24-hour cancellation policy applies to all direct bookings with Etihad Airways.

How to request a refund

You can request a refund up to four hours before your flight, otherwise a no-show fee will be applied. If you’re eligible, find out how to request a refund below or in our modification guide.

Request a refund online

The quickest way to request a refund is to visit visaindia.net/contact us. Fill your details and send to us.

Speak to us

Use our live chat to request a refund and if you need more help, we’ll connect you with a member of our team. Service charges may apply.

Contact your travel agent

If you booked your flight with a travel agent or other third party, we recommend speaking to them to request a refund.

When will I receive my refund?

• 1. Credit card/debit card refunds: within 21 days
• 2. Other payment methods: up to 45 business days